Golf Discount Reviews

I am really unhappy with this company. I purchased what I thought was womens golf shoes. When they came they were mens. When I asked they said they don't put the word mens. That they only put womens in the description if its womens. I asked them how I would know that. When the order comes wrong! And then I had to pay the 8.99 to send them back. Their customer service is horrible. They keep saying buy something else. I said several times that since they didn't offer that shoe in womens I didn't want anything else. They kept repeating the same thing. Idiots! Won't buy from them EVER again!

I was looking for a pair of golf shoes and came across golf discount having what I was looking for. I have never purchased shoes online before but on the top of their site it says "Shop With Confidence: Hassle Free Returns!" so I made a purchase. Unfortunately I did not like the fit of the shoes at all and called to do a return. The "hassle free returns" is a joke. They offered to provide a return label for fedex but unfortunately the nearest drop box is 70 miles away. I complained and asked to speak with a supervisor where I was told "I take calls like this every day, we have a lot of complaints with this policy but there is nothing else I can do, you can either use our return label or purchase your own", neither is hassle free. Not a good company to work with.

Placed an order Nov. 2020. As of 4/7 /2021. Still have not received my order even though they made sure and charged my c/c. I have emailed numerous times with absolutely zero response. The bad part is they still send email flyers assuming I might make another purchase.

I bought on Monday a set of clubs with one day shipping. It is now Friday and they are still in the "processing stage" of the process and still haven't shipped. They have told me 3 days in a row that my clubs will be here andits been 4 days after paying for one day shipping. This place is scam

Hi everyone

After making payment to my order I received a confirmation email that said Order processing. The next day I read a review that said the shop might have closed... etc. I then tried to reach out to customer service that day via telephone and was unable to get through. That evening I received a email with tracking details for my parcel.

Thanks for the effort@ golfdiscount

Happy golfer
J

Ordered, paid extra for 2 day delivery. 4 days later no product, no email with tracking, no answer after 24 minute hold, no response to email asking for order status or tracking info.

This is email is being sent to express my disappointment with Golf Discount. I placed an order for a set of golf clubs and as of Friday, August 7th I still hadn't received them or a confirmation email that they were shipped. I called and spoke to a representative and I was told that it usually takes 48 hours to ship them and that they were being shipped from another location. I was told that they should be shipped out that Friday and I should receive an email confirming that. I also was told that they would be willing to refund me the 1 day shipping fee.

I never received the confirmation email and I called and spoke to Nick today. He then put me on hold in order to investigate it. It seems that there was some error and they don't have the brand new set that I purchased. They had a so called lightly played set and he was willing to take $50 off the price. I asked him if there was anything else he could do in order to sweeten the deal and he attempted to explain that it was going to cost them over $50 to ship them out so I was actually getting a $100 discount. So how would it be a $100 discount when I already paid over $25 for 1 day shipping? What kind of deal was that for already being inconvenienced and mislead the day before? He said he couldn't day anything else for me but ship it out Fedex ground which would take longer and give me little larger discount. Are you kidding me? Is this the best you can do? Not even offer to throw an accessory in or nothing? Longer warranty? Not a damm thing!

This is the one of the most unprofessional golf club dealers I've ever had to deal with! I want all the money refunded to the card and I will definitely be posting a negative review. Thanks for nothing!

Horrible from the get go. First, I paid for 2 day shipping for my irons, 2 weeks later- still no irons without any communication from Discount Golf. Sent numerous emails, called customer service number 3 times and left messages with NO response still.
Finally after 2.5 weeks I received an email with some lane excuse. I then tried to cancel my order- then received another surprising correspondence placing blame on Callaway and not them.
So- weeks after my initial order I immediately returned the irons with FED EX driver on the spot at delivery.
Here I am a total of 5 weeks later... NO correspondence from Discount Golf after 3 E Mail attempts. And NO refund has been issued from my initial request.
This has been by far THE WORST service from any company I've ever experienced.
Bottom line- shop elsewhere. There are numerous golf sites that are above and beyond this site. Just awful. AWFUL.

I ordered 2 new clubs on Wednesday around 9AM. Because I wanted them for this weekend I paid extra for 2 day shipping. As of now it's Friday at 5:30 and they are still "processing"! Payment cleared my bank right away though. You would think that would be the end of processing. When they get paid. But no! Not sure when I'll see my clubs but don't waste your money on the faster shipping. Shipping will def not be fast!

Clubs dented within 2 months, to make matters worse golf discount refuses to replace, fix, or offer store value towards new set. Keep your money and purchase from a repeatable golf store!

I placed my initial order 2.5 weeks ago and was promised 2-3 day processing + shipping. No mention of delays due to COVID or anything else. 2 days later I got an email stating I ordered left handed wedges and right handed irons. That's awesome! They detected my error and wanted to fix it! Things went downhill from there. I received part of my order but not the clubs. Their tracking system only showed the shoes were delivered but no update on the clubs. I try to use chat but it's no longer available. So I call, which they said is available, only to receive an automated message that it is not. I then email with a promise of a response in 48 hours, but nothing for 4-5 days, except an automated response stating my request was sent after hours? I get my irons today, one is perfect is its shrink wrap while the other has been hit and has a plastic bag over the head with a rubber band. I'm sure when I try to return it they'll say I did it. The iron set is still not here. The automated email I got says Cobra has them on back order. I called Cobra directly and am told they're in stock. I'm over this company and quick.

Rock bottom golf advertised buy 2 dozen golf balls and get 3 rd dozen free. They first denied the order and then found it but said at check out I did not put in 3 but 2. Why because the 3 was part of their offer I did not see the need. Now they said shipping has gone up so they want me to pay $9.99 for them to ship. Looks to me financial problems if they cannot pay a small shipping cost